Privacy notice

Continuity is operated by Exposito LLC. Questions or privacy requests: nadia@expositollc.com.

Continuity is meant for adult parents and caregivers. It is not designed for children to use themselves.

The site is hosted on Lovable's platform. Lovable's own policy (lovable.dev/privacy) explains that it may process hosting, operational and security logs for the apps it runs, and that the app operator is responsible for the app's own data handling. So not every technical record is controlled only by us.

You don't need an account, email or phone number to build a plan, see results, risks or recommendations, or read the guides.

Your answers are saved only in this browser's storage on this device, not in Continuity's database. Anyone who can use this browser profile can open them. They stay until you clear this site's data in your browser settings; there is no automatic expiry.

This browser can hold these personal copies: your plan and whether you were last viewing your plan or the example; a one-time backup of a plan saved by an earlier version of Continuity; and, if a saved plan once couldn't be read and you started a new one, an exact recovery copy of that unreadable plan.

To remove all of them, clear this site's data (cookies and site data) in your browser. Continuity doesn't yet have an in-app "delete my data" button. Starting over in the app asks you to confirm first and doesn't delete the backup copies.

The fictional example (Alex) is never saved as your plan.

If you enter a ZIP code, it is kept with your plan in this browser. To show local resources and sponsored listings, the exact ZIP is sent to Continuity's server. When a sponsored listing is shown or clicked, a record of the listing, the ZIP and the time is stored so the sponsor can be billed and see totals. This is separate from visit counting below, which doesn't keep your ZIP code or state. (The optional Ask AI step below is also separate: a question asked from a single step may include your state if known.)

Ask AI is off until you turn it on for that browser tab. The planner works fully without it.

When you ask a question, this is sent to Continuity's server and from there through Lovable's AI Gateway to an OpenAI model (Lovable AI docs):

• your question, and up to your last three questions and answers in that conversation;
• a summary of the plan: ages, support answers, care hours, caregivers as "Caregiver 1, 2…" with ages and roles, housing, estimates, unknowns and risks; questions asked from a single step also include your state if known.

Your name, the person's name, caregiver relationships and ZIP code are left out. Continuity doesn't save your questions or answers in its database, and asks the provider not to store the request. But we can't guarantee how the gateway or provider retains or uses requests, and we don't claim zero retention, HIPAA compliance or that a summary can never identify a family. Please don't type names, diagnoses you'd rather not share, or other identifying details into questions.

AI answers are general education, not legal, tax, medical, financial or benefits determinations.

On the published Continuity website only, Continuity counts a few anonymous steps per browser tab to learn whether the tool helps: a page was opened, the example was viewed, an own plan was started or edited, the final "See your Continuity estimate" button was pressed, Strengthen my plan was opened with an own plan, or an official link on a guide page was used.

Each count stores only a random token for that tab (renewed after 30 minutes idle), the step, the date, a short campaign code from a share link (unknown codes become "other") and, for guide link clicks, the guide topic. It doesn't record your answers, names, amounts, ZIP, state, whether you used Ask AI, full web addresses, referrers or email in Continuity's database. Campaign codes are removed from the address bar. Like any website request, these requests still pass through the hosting platform, which handles its own logs as described above.

Nothing is counted if your browser sends Global Privacy Control or Do Not Track, if you're signed in, if you've opted out below, or on preview and test addresses. Individual records are kept for roughly 90 to 97 days and then removed by a daily job that keeps only weekly totals by step and campaign. Reports show browser sessions, not people or families, and hide groups under five. One person can appear as several sessions.

We don't sell family plans, and we don't give sponsors any family plan, answers or AI questions. The only sharing of plan information is the optional Ask AI request described above, which you choose to send. Sponsors receive only totals of how often their listing was shown or clicked, by ZIP. Sponsorship doesn't change calculations, risks or recommendations.

Sponsors and the administrator sign in with email and password or Google. We keep their account details, listing content, service ZIPs, review notes and campaign totals. Payments go through Stripe; we store Stripe customer, subscription and invoice references, amounts, status and refund status, not card numbers. These records are used to run, bill and review listings. Inside the app, only the sponsor (their own records) and the Continuity administrator can read them. They are also stored and processed by the services that run the app: Lovable's hosting and database platform and Stripe for payments. There is no set deletion schedule for these records yet.

Server errors (for example payment webhook failures) are written to the hosting platform's logs. These logs and the platform's normal request records are handled under Lovable's policy above.

Guides and listings link to other websites. Their privacy practices are their own. If you contact a sponsor or organization, what you share with them is between you and them.

You can use Continuity without AI and without being counted. To ask about, access or delete sponsor account information, or for any privacy question, email nadia@expositollc.com. Family plans aren't kept in Continuity's database, so they can only be cleared in your browser.

We'll update the date above when this notice changes. Continuity holds no privacy certification.