Continuity
Last updated: June 13, 2026
Short version: if Continuity didn't give you what you needed, write to us and we'll make it right.
Continuity is pay-what-you-can, and that includes $0. You can use the full service without paying a cent. If you do contribute, you choose the amount — there's no hidden "real" price behind it.
Because you set your own price (including nothing), we generally don't process refunds. Whatever you gave was the amount that felt right to you at the time, and we've already put it toward keeping the service running for the next family.
We mean this. If you contributed and Continuity didn't end up being useful to you, or something went wrong, or you just feel off about it, email us and we'll refund you. No questions asked. You don't have to justify it or send screenshots or explain your reasons. One sentence is plenty.
We'd rather you walk away whole than feel like you got stuck paying for something that didn't help.
Email hello@continuityplanner.app. A real person reads every message, usually within a couple of days.